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Brokers Bridge Builder

Brokers Bridge Builder

Helping Newcomers Find Services and Supports

The Brokers Bridge Builder Project is finding new ways to assist newcomers and refugees in accessing services.

Our multicultural Community Brokers are trusted members of the community. We understand the cultures, values, and challenges of the people we serve, as well as their needs in different communities. We listen to your concerns, connect you with helpful supports, and share your ideas with service providers – so your voice can help improve services for everyone and strengthen communities across Calgary.

Join the Project

Invitation to Research

We are conducting research to understand newcomers’ experiences with resettlement and integration services in Calgary. Your experience matters!

Are you eligible?

  • Newcomer to Canada (arrived wihin the last 10 years)
  • 18 yers of age or older
  • You never accessed or fully utilized any resettlement and integration services

What you’ll share:

  • Awareness of resettlement services
  • Barriers in accessing services
  • Suggestions for improving support

 

Contact info@actiondignity.org to join the survey

Project Core Activities

Find ways to connect newcomers

We listen to community needs and try different ways to help newcomers connect with services.

Build and test a robust ActionDignity broker model

The model will enhance settlement services. Your voice matters in how we are building the model.

Learn from the communities

We organize community gatherings and cultural events, then share the learnings with IRCC and Service Provider Organizations.

How to Get Involved

As a newcomer or refugee:

  • Connect with a Community Broker to learn about available services.
  • Share your story to help shape better services.
  • Participate in our community events, surveys, focus groups, and training opportunities.

As a community leader or organization: 

  • Partner with us to reach isolated individuals in your community and help us connect with other newcomers by inviting us to your events and community meetings.
  • Help us identify service gaps and support the coordination of services.

What Participants Are Saying

“I learned the conditions for system-led change. Making a big change can be difficult, but having a framework can make things seem possible.”
“Very engaging presenter. Created a safe space for honest conversation. Clear distinction between policies and practices is so important- I really appreciated that!”
“I enjoyed the different portions of the training, e.g. group activities, personal activity, videos, and lectures. It didn’t seem like 8 hours!”
“Today was great! I felt more connected to our team and feel hopeful for the work to come.”
“I learned the conditions for system-led change. Making a big change can be difficult, but having a framework can make things seem possible.”
“Very engaging presenter. Created a safe space for honest conversation. Clear distinction between policies and practices is so important- I really appreciated that!”
“I enjoyed the different portions of the training, e.g. group activities, personal activity, videos, and lectures. It didn’t seem like 8 hours!”
“Today was great! I felt more connected to our team and feel hopeful for the work to come.”